Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Dec 28, 2011

Terrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employee discount was superb.

Cons

There were so many tasks for the amount that I was paid.

2.0
Dec 16, 2011

Ok!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stable, global brand. Investment in growth

Cons

Need improved product and people

3.0
Dec 15, 2011
Recommend
CEO approval
Business Outlook

Pros

The people that you meet, whether it be customers or co-workers, can provide an endless amount of opportunity and job satisfaction

Cons

The middle management of the stores definitely exercise the Peter Principle quite well. For those that don't know, the Peter Principle focuses on the effect of people who are promoted just outside of their talent level, so they are basically doomed to fail. A lot of this has to do with the hiring policies of individual stores though since it probably varies. Management at my store lack the leadership qualities that define a true leader, which should go hand in hand with the title of manager.

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Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.