Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Nov 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Good people, fun atmosphere, skilled management at retail level.

Cons

GapCards, GapCards, GapCards. I know there is a lot of pressure on store managers to hit GapCard goals that come down from above; however, good customer service is often put secondary as a result. Associates are constantly reminded to constantly remind everyone that walks through the door about GapCards. There is a fine line between informing customers about a promotion and pestering or haranguing them about it. I feel that line is too often crossed.

3.0
Oct 29, 2011
Recommend
CEO approval
Business Outlook

Pros

great employee discount works well with school schedule

Cons

low pay lousy work schedule emphasis on GAP CARDS

4.0
Oct 19, 2011
Recommend
CEO approval
Business Outlook

Pros

intelligent people, great culture; focus on the consumer which is extremely important for the industry. Good benefits and support from management for work-life balance

Cons

because of the size of the organization, sometimes hard to feel recognized and get promoted. because of the industry, salaries are ok

Viewing 9937 - 9939 of 10,070 Reviews

Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.