Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jan 13, 2009
Recommend
CEO approval
Business Outlook

Pros

It is very organized, structured and has a great training program. The Gap is a good company to work for out of college. It gives you a preview of what the apparel industry is about as well as how a big company functions.

Cons

The Gap is very corporate and structured which makes it hard to advance in a short time.

3.0
Jan 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Staff discount at 50% off is great. If you're a student, flexible hours make it easy to still go to school and work at the same time, great coworkers, fun place in general - good energy.

Cons

Corporate management fip flops on a lot of issues, which makes working on the front line difficult, because the message you give customers one day will inevitably change the next. Expect to work long hours& working over the holidays is mandatory. Depending on your store, management can be largely ineffective and don't always provide the leadership necessary to train new employees - this responsibility often falls to other sales associates. If you don't have a management position, forget about any sort of recognition or compensation (i.e., bonus) for a job well done - your management team will gladly take this on your behalf. Slackers and idiots are kept on staff, which means double the work load for those employees who are actually competent and interested in doing a good job.

2.0
Jan 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, okay salaries. Gap's creative teams are incredibly talented, joining those teams, and working with the people that actually do all the work, make the mid level management BS bearable.

Cons

As a creative, very little opportunity for advancement in the field of your choice. All recognition is taken by the mid level management. Very little respect and recognition given by mid level management to the people that do the work, which degrades employee morale quickly. With all the downsizing over the last few years, Work/Life Balance is decidedly Work heavy.

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Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.