Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Fun oriented company with interesting and creative co-workers. Leaders are willing to let employees take risks. There are some amazing mentors and bosses within the organization.

Cons

Leaders are incredibly hands off when things aren't going well. It can feel like luck of the draw getting assigned to functional departments, mentors and bosses. The good managers know just how bad the bad managers are yet take no action. Middle and upper management spends more time on politics and finger pointing than doing any real work - many leaders are not capable of performing their direct reports roles or giving any valuable coaching/feedback on how to improve.

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Developing a social network and a good way to get an early taste of the corporate experience if you are a young professional.

Cons

The development of a social network that includes people who you work with in a professional manner. Lack of business growth leading to lack of professional growth opportunities for employees.

4.0
Jan 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Management allows you to have very flexible work hours. They are very accomodating of your needs outside work (i.e family and outside life). Gap Inc is also a very socially responsible company and they put in a lot of effort and resoutces to ensure that workers in their factories are treated fairly and are paid a fair living wage. Also, due to the huge workload that they give you there is really a great opportunity to learn a lot through doing. Leadership is very competent and we have a lot of trust and respect in the job they are doing. They are also excellent at comminucating information down to the lower levels.

Cons

Gap Inc runs a very lean workforce at the headquarters. As such they give a lot of responsibility to individual contributors. Workload is huge. This means that there are a lot of late nights and long hours during certain busy times. Also, although they let you work independently, because the organization is so lean there are not too many opportunities to get promoted once you get past an entry level position. Gap inc is a very merchant driven company. As such they hold a lot of power over what happens on a day to day business. At times it feels like they wield too much authority over decisions and processes while the other functions are just forced to go along with their decisions.

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Glassdoor has 10,680 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.