Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 25, 2010

The opportunities that were once there are gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good discount at all three company stores, good benefits, at first great opportunity, lots of chances for customer service and meeting new people

Cons

There use to be great opportunities, I moved up very quickly throughout the company but then came the cut backs. They did whatever they could to save money including promoting me to a job with more work in a bigger store with no raise. Had to move to the store or else take a cut.

3.0
Aug 21, 2010
Recommend
CEO approval
Business Outlook

Pros

A good employee discount at all GAP Inc. company stores including GAP, GAP outlet, BR, BR Factory, and OLD NAVY.

Cons

Its understandable that this is an outlet version of BR, but its still Banana, so some customers are too cheap and expect things for free.

2.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Good during school time as there is flexibility in scheduling.

Cons

Although there is some really good talent at The Gap, most of that talent is usually shifted upwards into better roles and therefore the sales associate who has work hard over the past couple of months/years is left in an uncomfortable situation of having to relive and recreate all the hard work previously accomplished. Some management staff do not manage staff effectively - as they don't know the skills inventory in their organization at the store level. A lot of good talent is lost in translation as they seek opportunities elsewhere.

Viewing 10024 - 10026 of 10,069 Reviews

Glassdoor has 10,680 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.