Gap reviews

3.8

70% would recommend to a friend

(10,067 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Fun (and young) culture. Company values diversity and this is by far the most diverse employee base I have worked with. Great job in this regard! Company is very involved in the community and takes social responsibility very seriously.

Cons

Extremely political. Very high turnover. Most senior management promoted due to tenure, not leadership capabilities. "Yes-man" culture thrives. Employee morale overall is low due to political fiefdoms and lack of company growth last few years. No drive for innovation and managers don't want to stick their heads out and take a risk.

3.0
Sep 13, 2008
Recommend
CEO approval
Business Outlook

Pros

inspiring leaders and collaborative team environment

Cons

failure to invest in technology/systems to improve efficiency. processes are outdated, slow and frustrating - which makes every person's job 2x more laborious than it should be. health benefits recently changed to HRA (originally PPO), which is not a good option for families. slow to innovate in every way.

3.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to move in the US. Also, because the company is so large you have a lot of growth opportunity technically.

Cons

It is very hard to be promoted from within. I worked in the field and was qualified for many positions however because my job grade was a certain level I was not considered for many promotions. The company does prefer to higher externally rather than to promote from within.

Viewing 10039 - 10041 of 10,067 Reviews

Glassdoor has 10,677 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.