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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,069 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      10K reviews
      3.0
      Apr 29, 2016

      Part-Time Gap Employee Overview

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The discount on clothes can almost seem like another mini-salary. From college students to soccer moms there were always a few people who put in one-digit hours a week to get the clothing discount. There was also decent potential for lateral movement for those who wanted it.

      Cons

      Management was poor on the local and regional levels. I've never seen hours be quite as mismanaged as when I worked at the Gap.

      4.0
      Apr 19, 2016

      I enjoy where I work, but it could be better...

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and discounts Good work atmosphere Understanding Leadership Every store is different so you can't take my experience and compare it to your local store, but I can say that the management team that I work under is pretty wonderful, with the exception of two people, but that's a given at every job. They are understanding, helpful, very knowledgeable in their career. I always can come to them and they know exactly how to help or fix the situation. The training period was a wonderful process. I learned a lot and after only a week of working there I was pretty much running the Kids and Baby floor all by myself and I've only been here for 6 months now and now I do run the Kids and Baby floor by myself. My manager even told me, K&B is yours, we know we can trust you to run things up here and train others to know how to run things up here, we really count on you around here. So it's nice, knowing that my management team notices my work and they do really pay attention to their workers and treat them with respect. I can say that I like where I work, and am glad that I get to work with a positive team and in a great store!

      Cons

      Pressure to sale Gap Card Low Pay Not enough hours available Too many daily discounts for customers Gap does not give enough hours to it's workers. I know it's retail and your hours can vary by how well the company is doing, but it's hard for your workers to live a stable life on a low income job that is mainly part time. Also, the pressure of always getting a new Gap Card enrollment is getting ridiculous! The customers hate coming in and being badgered about the Gap Card. I have a lot of customers roll their eyes and stop me halfway through my Gap Card speech, because people are just tired of being hounded about getting a credit card. Also, hate to say it but Gap has taught their customers how to be cheap: With all the promotions and deals going on all I hear from customers is: "Anyone who pays full price for anything at Gap is stupid." "I would never pay full price for anything here." "What's on sale?" "Are there any extra discounts today." "Are there any coupons today." "I won't get that, I'll just wait until it goes on sale." This is what I hear from customers daily. If sales are down for the Gap company, this is why, customers expect to get everything on a discount price, Gap has single handily turned their business into an outlet. I don't know about you guys, but I thought that is what Gap Outlet is for. It's time for Gap to slow down on the promotions and coupons and go back to how things were before and cater to the customers that are willing to pay full price for great quality clothes and let the other customers spend time at Gap Outlet if they want cheap deals.

      4.0
      Apr 18, 2016

      They try there best, however some things could change

      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      30% off Gap and Banana Republic Factory clothes (10% off clearance) 50% off retail clothes (includes gap and banana). 25% off Old Navy. 10% off clearance. The company is very proactive in many policies such as equal pay, and shrinkage. Coworkers are nice. Company as a whole cares a lot about ethics.

      Cons

      Training was awful 5 hours of watching videos. There is a lot of favoritism and it is made very know by management. I have been working here for 6 months and still haven't been in a register and they won't let you until you have been 'scheduled' to learn. Some employees will be scheduled to do the same task every single day which makes work so boring instead of teaching your staff to be able to do every job and having flexibility of who can work when.

      Viewing 115 - 117 of 10,069 Reviews
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      Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.