Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Old Navy specifically does a lot to try and create a fun culture. They embrace individuality and I enjoy being able to be and wear whatever I want to work. Everybody is very smart and hard working which is inspiring. There is a lot of flexibility to work from home which is nice.

Cons

Being that it is such a large company, there is not a lot of room for creativity. This can be frustrating at times.

3.0
Feb 11, 2016

Headquarters

Recommend
CEO approval
Business Outlook

Pros

Genuine, passionate people who do the right thing. Great environment to be in. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands — Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.

Cons

Constant change and lack of job security. Not many employee engagement opportunities.

2.0
Feb 8, 2016

Poor upper management

Recommend
CEO approval
Business Outlook

Pros

Salary is decent. The customers are loyal and mostly very good.

Cons

Upper management is disconnected from store level. There is a lack of understanding on how to run a retail store. They should have "boots on the ground." But instead manage from conference calls and phone calls.

Viewing 118 - 120 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.