Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Jun 9, 2015

sales Associate

Recommend
CEO approval
Business Outlook

Pros

Good Place to meet customers that are happy to wear said products and happy to be in this environment .

Cons

The downside to working is not working.

2.0
Jun 5, 2015
Recommend
CEO approval
Business Outlook

Pros

- a do-good company - good place to learn the ropes because of size and age - lots of great people - HQ office loaction - career opportunities are decent (but only because of high turnover and push for low compensation)

Cons

- compensation (15-20% below market rate if you're working in SF) - work-life balance is a myth for many departments - crazy high turnover - leadership lacks the talent and gusto to make quick and effective changes; way too many layers of "leaders" - benefits are over-hyped; benefits are on par with any respectable company; the merch discount is great except that the product sucks so everything is 40-50% off to the public anyway - culture is stale and full of unhappy people (unbelievable how many people came to me and told me they wanted to quit after putting in my notice)

3.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Associates receive 50% merchandise discount of full priced items. Opportunity to work for well-loved brand.

Cons

High School/Mean Girls dynamics; Unless you were "in" with the clique, you are only scheduled as an afterthought. As much as management team stresses the importance of revenue and opening Gap cards, I've seen top performers in both areas scheduled only once or twice a month regardless of their availability. Eventually these associates take their talents elsewhere and their absence felt in abysmal Gap card enrollments and store revenue. The Gap is the only place that I have worked where I felt such animosity and an overall unwelcome vibe. In every place of employment I have made lifetime friends except here. If you thrive in a environment of sarcasm and desire to belong to a clique then you will feel at home here. The salary was pretty awful, just above minimum wage. 2014 Gap raised the hourly rate to $9, all retail associates were paid the same regardless if you worked for the Gap for 5 years or 5 months. All incentives and raises were not taken into account.

Viewing 133 - 135 of 10,070 Reviews

Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.