Gap reviews

3.8

70% would recommend to a friend

(10,068 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

leadership, work-life balance, flexibility, environment. To be honest this is a really chill place to work as far as retail goes. They really want you to value the customer and give a great experience to people, which to me is fantastic. I love talking to people and helping them without getting penalized for it. I agree with other reviews on here, where people give you tasks and don't hover over you to make sure you do it.. the people I work with are usually kind and open minded. It's a fair place, and the pay isn't bad for retail. FANTASTIC discount on their clothes. They will spend time teaching you about culture and retail, because they want you to be into the GAP life.

Cons

LACK OF HOURS (I cannot stress this enough). If you wanted a retail job that gives you real hours, this is NOT the company to work for. There are weeks of no hours. Srsly. Their hours depend on the money a location makes. It really sucks. The only way you make hours is if you're management. Sucks. If I would have known, I would have accepted another job offer I had. No benefits at all. They SUPER stress getting people to sign up for gap cards. IT'S ALL ABOUT GAP CARDS. ALL DAY EVERY DAY. They'll even give you less hours if you don't make any cards. It doesn't matter how good you are at your job, the only thing that matters are the cards. I mean I get it, but ghad dang. Super obsessed.

3.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Most folks are great, smart and driven. There is plenty of interesting work. There is great flexibility with work hours within most divisions.

Cons

Unfortunately there is no incentive structure for managers to actually manage their employees. My manager takes all of the high visability projects and presentations.

Viewing 13 - 15 of 10,068 Reviews

Glassdoor has 10,678 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.