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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,070 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Aug 28, 2014

      Terrible Experience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      When I interviewed at GAP, everyone seemed very nice.

      Cons

      All the issues started after I was hired. The day I was scheduled to be trained, the assistant manager forgot and never showed so the rest of the employees just kept handing me off. I was never trained on how to use the register or other basics for retail. I was told to stay in the front and just greet people. I was never given an opportunity to do anything else. In the 4 months that I was employed at GAP, I only received 5 shifts. Every week I would call in about my lack of hours and I'd be informed that either the Manager or Assistant Manager screwed up and it would be corrected. Unfortunately this never happened.

      3.0
      Aug 8, 2014

      Great people, Bad Corporate

      Store associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and managers were great, and if your a hard worker they will help you and encourage you to stay and grow with the company. Great employee discount.

      Cons

      Corporate policies were so silly i could tell a greenhorn without any real experience or knowledge were making decisions up there. CEO also visits but surely can't be blind to the fact that his visits cost thousands of hours in payroll that no store can manage.

      4.0
      Jul 15, 2014

      2nd time around and still good

      Inventory planning analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, great teamwork approach, career development is great, training is the best and always available, ROWE is a great perk

      Cons

      work-life balance can be difficult, if leadership changes their mind it's expected to make changes regardless of the original plans that were set in place and if it doesn't work out, it ends up being something we did wrong

      Viewing 154 - 156 of 10,070 Reviews
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      Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.