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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,070 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Sep 5, 2014

      Associate Production Manager

      Associate production manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule provides a good work life balance, company is very involved with the community

      Cons

      Salary may not be up to par with the amount of work that is done on a daily basis compared to similar companies.

      3.0
      Aug 31, 2014

      Good company values, eh experience

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very flexible with hours and availabilities, unless it's a holiday weekend then you're working for sure. $9.50 an hour makes sense as a starting wage and for a part time student working over the summer. Coworkers make an effort to be friendly and make everyone feel welcome, and this can be said about select managers as well. The brand's values really appealed to me, which is why I started working there. I always felt inclined to do what's best for the customer, which is what our training manager insisted when I first started working there and it always stuck. And, the employee discount is fantastic.

      Cons

      Your day truly depends on who your LOD is during your shift, I have one who is fantastic, supportive and truly cares about her employees and the customers, as well as sales and GCs. I have a couple others who care only about Gap cards and sales, and not about customer experience and employees. We also get a lot of bratty customers, but that is never the company's fault. I was also surprised to hear the top two LODs talk behind a lot of my coworkers' backs, and even complained about them to other sales associates. It definitely made me feel less inclined to trust those LODs. I've also noticed that the quality of the clothing itself has gone down, and this has been noticed by our customers too. Additionally, I feel sleazy selling and pushing Gap cards, especially when customers talk about already being able to pay off other credit cards. Management could be better, feeling bullied doesn't make a sales associate feel driven to get sales.

      Viewing 151 - 153 of 10,070 Reviews
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      Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.