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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,072 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,072 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      4.0
      Jan 22, 2014

      Typical Retail Store Management Experience

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Gap, Inc Brands discount. Wonderful community involvement and giving back through Gap Foundatin and Be What's Possible. Every store is different, tone set by general manager and team.

      Cons

      A good amount of favoritism inside a district. Moving up was who you knew and who liked you, not your work experience or results. The bigger the store the more unusual the hours. The bigger boxes pull overnights frequently. Being a brand manager is definitely more demanding than the customer manager.

      1.0
      Dec 12, 2013

      This place is a clusterf***

      Brand team
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job and it pays, albeit very little.

      Cons

      Everything else about working here sucks. You never get enough time to do anything. Managers are constantly on your case because you're never going fast enough. The idiotic people in upper management decided to cut costs by cutting staff, so you have to do the work of 1.5 people with no time. You will be berated when you fail to meet unrealistic expectations. Customers have noticed that the store is understaffed and always complain about it. Unfortunately, upper management doesn't care about customer or employee complaints. Gap only cares about how much money they make. Nobody cares about you as a person. You are just a tool for making them more money.

      Viewing 166 - 168 of 10,072 Reviews
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      Glassdoor has 10,685 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.