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      Gap

      Part of Gap Inc.

      Engaged Employer

      Gap reviews

      3.8

      70% would recommend to a friend

      (10,068 total reviews)
      avatar

      Mark Breitbard

      72% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.1

      Career opportunities

      Gap has an employee rating of 3.8 out of 5 stars, based on 10,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      1.0
      Aug 10, 2010

      Managers run it like a popularity contest because they are so unskilled, at higher levels one cares about the quality.

      Technical design manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good discount. If you can kiss a lot of ass and somehow never need to ask anything of your bosses at all, you can probably have a job for life there. Lots of training opportunities, but no where to advance.

      Cons

      Management in most areas totally lack technical expertise-they are catty, political, gossipy and do not reward high performance or value skills. They live for this bizarro world positive feedback loop that celebrates the banal. No one cares about the product. People live in fear of voicing an opinion. Deliverables are unrealistic and goals set impossible to hit. Top management will not address serious QA issues that are impacting the brands reputation. CEO cares about stock price and cutting costs only and has instituted policies pulling PTO money off of the books whether or not time was taken after a year and now every year at Christmas.

      1.0
      Sep 22, 2016

      Don't drink the kool aid

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Central location, some friendly coworkers. Employee discount is nice, but many times regular promos will discount more heavily than employee.

      Cons

      This company is run by old timers (read: old white males) who are out of touch with the times and don't want to take on any risks. Your opinion doesn't matter here and will fall on deaf ears. Still running on PCs and Windows 7. Website is dated and runs on unstable in-house tools. And guess what? Mobile is JUST becoming a thing! Archaic practices, LOTS of printing and manual labor. Company isn't doing well, hence deal driven and heavy promos. Poor work life balance and generally feels like a corporate sweatshop from 9 to 5. Would not recommend working corporate if you are a young millennial. Corporate culture is stale and there is a lot of red tape.

      2.0
      Apr 14, 2016

      Going Downhill fast!

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great coworkers and loyal staff! Discount is nice for full price items. Health Benefits are decent (but premiums are high).

      Cons

      Too much emphasis on opening Gap Credit Cards and capturing customer email addresses. Focus should be more on quality product. Too many changes in discounting and promotions, sometimes multiples changes in one day. Corporate expectation for field employees is outlandish and laughable. Workload is obsence and goals are unachievable no matter how hard you work.

      Viewing 19 - 21 of 10,068 Reviews
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      Glassdoor has 10,678 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.