Gartner reviews

3.8

70% would recommend to a friend

(9,383 total reviews)
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Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

9K reviews
4.0
Jan 14, 2013

Positive overall but geographic limitations and trade-offs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are great and make it happen.

Cons

US-centricity - allows for optimisation of business process but ability to influence dependent on individual manager perspective.

5.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

The company is founded on principles of truth, independence, research and intelligence. The service we deliver to our clients is genuinely fascinating - I have high-level commercial, technical and personal conversations with very high level decision makers. We regularly discuss a broad range of topics. Every day is a genuine education. The earning potential is relatively high and I have a high degree of control over my own territory. Gartner's strong brand recognition helps get the meeting and close the deal with the decision maker - and this is becoming more and more the case as the company grows. The company's growth also means there is abundant opportunity for sales, promotions, new positions being created etc. People are regularly promoted.

Cons

The culture is overly Americanised, with regular "motivating" meetings full of verbal high fives. This comes across as fake and out of touch - particularly to non-American employees. The high level of autonomy comes with a catch - every sales person is a de facto franchise, forced to make internal business cases to senior management to make things happen. This limits my ability to do things for my clients and prospects. Often this is too inflexible, so senior management forbid actions which might make a sale or improve the customer experience. Very political culture - management promote their friends and set out to make life difficult for those they don't like. No-one is ever recruited externally into sales management positions. A high degree of change leads to instability. The very high turnover of sales execs, short tenure of those in management positions and regular promotions cause disruption. The fact the company is growing means there is a degree of immaturity from the growing pains - over-complicated processes, too much focus on metrics, disparate systems, too many people involved in what should be a simple decision (endless email forwarding / cc'ing)

3.0
Jan 9, 2013

Stable place to work with great people

Recommend
CEO approval
Business Outlook

Pros

Industry leader in IT Research with great offerings Very smart employees Great customers Great place if you want a steady job

Cons

Policies override common sense or logic...very process and policy driven Not a place to work to make a lot of money especially if you are a top-sales performer Does not reward year over year success...just keeps increasing quota until you burnout

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Glassdoor has 10,228 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.