Geek + reviews

Due to rapid growth, the company has been chronically understaffed. New product often take a long time to adjust before they can be launched in the market, and meeting all customer expectations requires a significant amount of time, manpower and resources. During this process, there are frequent challenges from customers, leading to considerable pressure on existing staff who often have to handle multiple roles. The HR department's hiring process is typically very slow and their works are lacking professionalism as most ex-workers always receive wrong or super delay response for handling their documents. Salaries of current employee have been frozen for several years due to various market and internal factors cited by management, and there are limited promotion opportunities in all departments, however, a notable case of promotion is from HR department, many question what merits to support twice of her promotion within a year+, aside from special relationship with an senior executive.

1. Unprofessional HR Department and Engagements From the initial offer negotiation to the final day of employment, the HR department demonstrates a consistent lack of professionalism. There is a noticeable gap in domain knowledge within the HR team, with instances of misinformation that led to employee benefits being withdrawn, despite prior communication that suggested otherwise. 2. Late-Night Meetings with China HQ Although the Atlanta office serves as the U.S. HQ, product development and engineering are still primarily focused in China. You’ll need to adjust to the China timezone for meetings and product discussions. Different teams may have varying compensation policies for late-night calls, but these are handled on a case-by-case basis. 3. Confusing Product Development Roadmap In the highly competitive warehouse automation space, the company is constantly pushing out innovative products. However, a recurring issue is the release of new product portfolios before the previous ones have matured, creating significant operational challenges for teams responsible for designing or implementing the solutions. The product development roadmap often seems to be driven by a desire to keep up with the latest trends or "eye-catching" designs in the market. The company would benefit from identifying its unique offerings and spend time in strengthening it rather than constantly chasing new product waves.