Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,708 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,708 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Feb 28, 2016

      Finance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've finally found a company that gets the value of work life balance. The work hours (and location) flexibility provides that intangible "it" factor from my perspective. Although some people seem to complain on here about low pay - I don't think it's really that much lower than the standards in our market. And again, the value of the flexibility more than makes up for the small gap in my opinion. I also love that it's not an organization that's in a strangle hold of political correctness! We got a beautiful email from HR to wish us all a Merry Christmas in December 2015 - and even went to great lengths to detail the history of the Christmas Holiday. It was like a breath of fresh air! Unlimited Paid Time off is amazing too. You'd think this type of policy would lead to abuse of paid time off - but it does just the opposite. Employees feel that they are TRUSTED professionals - and they act accordingly. Nobody ever feels "shamed" for taking time off either.

      Cons

      No place is perfect, but the big picture of Genesys is just so wildly positive from my perspective, so no real cons!

      avatar
      Genesys Response
      10y
      Appreciate the positive feedback! I do think that being too PC is definitely overrated. We recognize that we have a really diverse employee base, which is why we try to acknowledge a variety of popular holidays from Christmas to Diwali in our offices around the world. Thanks again for all of your comments. ...Tracy Cote, SVP HR
      3.0
      Feb 23, 2016

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great vision for the future - Good brand name recognition - Fun group of people to work with

      Cons

      - 4 - 5 years away from really being the place to be - Income equity seems to be an issue with - Need for more leaders

      3.0
      Feb 9, 2016

      Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote. Flexible hours. Decent Pay.

      Cons

      Company workplace culture isn't strong

      Viewing 2398 - 2400 of 2,708 Reviews
      Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews
      ReviewsGenesys reviews

      Glassdoor has 3,040 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.