Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Friendly staff with global presence

Cons

Company is constant undergoing restructure and changes

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Genesys Response
10y
Thanks for the positive feedback about our staff and company. I know there have been some changes in our APAC region over the past few years, and I acknowledge change can be challenging. Thanks for taking the time to write and if you have any concerns I'd urge you to talk to your HR Partner. Best, Tracy
5.0
Jul 13, 2015

New to the Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Well organized, good project management tools, great office and working tools. Good setup to work virtually across geography and time zones.

Cons

At the moment, I see no issues or concerns.

Viewing 2458 - 2460 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.