Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jul 27, 2015

Good, not great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for lateral movement throughout the company

Cons

Too many egos, too many different views on business and not enough integrarion/collaboration with acquisitions.

5.0
Jul 27, 2015
Recommend
CEO approval
Business Outlook

Pros

It feel like a good time to work at Genesys, exciting product offerings, innovation and growth opportunities, good pay and benefits. Great, dedicated people. Challenging but supportive sales environment.

Cons

We've had some growing pains as the company has committed to growing the cloud business but the ship is righting. Some dead-weight and legacy bureaucracy at corporate office - might need to clean house.

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Genesys Response
10y
Thanks for your post and for the great feedback. I agree that it is an exciting time to be here. Growing as fast as we have has indeed created some challenges, all of which we are rapidly overcoming. Glad to hear your overall experience here has been a good one. Thanks again for posting and for your positive comments! ...Tracy
4.0
Jul 22, 2015

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work with it has great work flexibility.

Cons

yearly bonus and annual increments are not great unless you get a promotion.

Viewing 2455 - 2457 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.