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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,707 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Jan 22, 2015

      Great culture!

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys is a great place to work for self motivated and highly energetic people. People are happy and enthusiastic about the solutions Genesys offers. Genesys is a true customer experience focused organization and cares about their customers. Tom Eggemeier, EVP Global Sales, is an excellent sales leader who is always willing to help in the sales process. He is enthusiastic and leads by example!

      Cons

      Would like the integration efforts to speed up.

      5.0
      Jan 18, 2015

      Genesys gets it

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys has gone out of their way to build new offices in multiple locations around the world for each of the companies that they've purchased. I know of one instance where they built two new offices for one company, when they could've easily shut down one of them. And these aren't dinky offices either - it's kind of a spare-no-expense, show new employees that this company is run by folks who have spent years in the trenches and are now paying it forward.

      Cons

      Would be great to see the pace of integration pick up, but also understand that it's about priorities. Keeping customers happy by not upsetting the status quo comes first; and that a lot of integration can, and probably should, happen organically.

      1.0
      Jan 13, 2015

      Worst job experience!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Up to date work experience, fast pace environment.

      Cons

      Vacation days are not accrued, so there is nothing to pay if you separated from the company. From the other side, it's really hard to get any vacation approved by a manager. Employees can be terminated with no notice and severance package. Training is hardly provided.

      avatar
      Genesys Response
      11y
      Most of our employees have very positive experiences here and we wish you could have had the same. We always do our best to treat our people with respect, regardless of the circumstances. If you have specific feedback you’d like to share with me about your experience, I’m happy to take your call. ...Tracy
      Viewing 2497 - 2499 of 2,707 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.