Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Feb 12, 2015

Standing on the verge of greatness

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Home office, innovative, flat organization, customer focused

Cons

current ownership, promoting from within is difficult and always leads to compensation issues - where Genesys don't pay the person what they are worth

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Genesys Response
11y
Thanks for taking the time to post. Glad to hear that overall, you’d recommend Genesys. Having been in HR for many years, I know that sometimes people feel they have to leave and come back to get a salary increase which is really too bad and usually totally unnecessary. While there is always an exception to the rule (i.e. where a person takes a bigger role at a new company and gains new experience and wants to return to apply it), the majority of the time I see people return for the exact same amount of money they made when they left. People do this for a variety of reasons but most often it’s because they realize that while any company might have its moments, overall, Genesys really is a great place to work and compensation is only one factor. If you have concerns about your compensation or that of your team, don’t hesitate to approach your manager, VP or HR partner to discuss. We are always open to conversations on this or any topic. ...Tracy
5.0
Feb 12, 2015

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Freedom and trust to do your job, great work environment, committed management. Would recommend highly to a job seeker.

Cons

The company is very entrepreneurial. not a bad thing but, you need to roll up your sleeves.

4.0
Feb 8, 2015

The team makes all the difference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company on current and dynamic expansion. Flexible work schedule and telecommute options A little heavy on the projects side while resources are not available fast enough. If you work with a team that helps each other, you accomplish your goals. I'm fortunate to be in one such team.

Cons

It's getting a bit heavy on the projects demand list while resources have not been alloted to them.

Viewing 2494 - 2496 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.