Genesys reviews

4.2

83% would recommend to a friend

(2,707 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,707 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

People are very nice, lot of learning opportunities if one is willing to work hard and pays reasonably well.

Cons

Work long hours, not enough systems in place to do proper reporting and lot of manual work..

5.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Many knowledgeable and fun people to work with. I have learned a lot in the marketing department. Learned a lot of new skills and software.

Cons

The only con that I have about this company is that my commute is 3 hours(personal problem)

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Genesys Response
11y
Thanks for writing and for the positive feedback. I am sorry to hear your commute is so bad - this is not an uncommon problem in an urban environment. However, many roles at Genesys are telecommute friendly, so I encourage you to talk to your manager about whether it might be possible for you to work remotely once in a while (or more) to take the edge off. Additionally, we do offer pre-tax commuter benefits in in some locations, so you might want to check with your HR Partner to see if you qualify. For what it's worth, I bought French CD's for my commute and have been trying to use my own commute time well! A bientot!...Tracy
4.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun and supportive people to work with.

Cons

Slow promotion and paid raise is low.

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Genesys Response
11y
I am happy to hear that you enjoy working here! Genesys really is a great place to work and compensation is only one factor. I always recommend that people talk to their manager, VP or HR partner with any concerns about their compensation. We are always open to conversations on this or any topic. ...Tracy
Viewing 2491 - 2493 of 2,707 Reviews

Glassdoor has 3,039 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.