Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 18, 2014

Very Positive

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Your co-workers and the product are phenomenal

Cons

The company is too driven\managed by accounting rules.

5.0
Sep 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Genesys is a company where the employees have a growth path and where you have the possibility to demostrate your value.With over ten years in thi company I can say that Genesys recognize your day by day work. Great international environment where you can keep in contact with many colleagues around the world.

Cons

Genesys is a company that is under a transformation specially in Professional Services and GU where sometimes it’s not simple to follow many changes that are taking place. At the same time I like to see the transformation as a positive challenge.

5.0
Sep 16, 2014

Great Company and Leadership Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genesys is growing big and fast, as the undisputed Leader as the Customer Experience Platform Vendor. Every aspect of day job is related to delight our Customer and Partner ecosystem: from Engineering to Sales. Compensation and overall employees welfare is top of the market.

Cons

You work hard and with the best talent in the Market: need to over-perform to emerge.

Viewing 2545 - 2547 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.