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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Sep 10, 2014

      Strong Company with Great People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genesys has a great working environment - they are employee focused and recognizes hard work. They promote internal training to ensure all employees have the skills needed on all aspects of their jobs. Genesys is heavily involved in the local community and also provide fun activities for all.

      Cons

      Many changes in the last year which are all positive but with change comes confusion especially with so many remote offices. Moral can be low at times due to internal re-org taking longer than expected but I know that is something that will definitely be fixed in the near future.

      4.0
      Sep 10, 2014

      Genesys is a fun and exciting place to work at.

      Human resources assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co workers, fun environment where we have fun activities in the office. Always new things to do and growing opportunities.

      Cons

      In the acquisitions sometimes its a little chaotic and employees feel a little lost in the crowd. But only good has come from growing and expanding.

      5.0
      Sep 10, 2014

      A Great Company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best part about working at Genesys are the People! People are intelligent, creative and genuinely nice! Genesys has created a great community by hosting many different events that allow employees from different departments to meet and build connections. Genesys also gives back to the community with Make A Difference! Employees are able to volunteer for different events throughout the year. Genesys is also a place that encourages you to think outside the box. A place where you are heard and your opinion is valued!

      Cons

      Genesys has been growing so fast in the last few months that it has been a little overwhelming but with great co-workers, the adjustment has been good!

      Viewing 2566 - 2568 of 2,706 Reviews
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      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.