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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      83% would recommend to a friend

      (2,706 total reviews)
      avatar

      Tony Bates

      92% approve of CEO

      83% positive business outlook

      Ratings by demographic groups

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Sep 10, 2014

      good employer with vision

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      work culture, job rotation, strategic management

      Cons

      Career progression to be improved

      5.0
      Sep 10, 2014

      Positive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like working at Genesys because of the people I work with. It is a fun atmosphere. Everyone is committed to delivering a great product and the company vision of the future is growth and success. They promote individual growth and help you to do your best.

      Cons

      Too many emails that don't need to be sent. When their are meetings or conference calls sometimes the communication isn't the best on how to access or their are issues once you are on.

      5.0
      Sep 10, 2014

      Building a better world by unleashing the power of great customer experience!

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I know it's been said before but I'll say it again, Genesys is great to work for because of our Leadership team and the energy they have that filters down to all teams. Everyone works together to get end results.

      Cons

      With acquisitions comes uncertainty and in my position keeping morale high can be a slight challenge but manageable and results are good in opportunities to improve business.

      Viewing 2563 - 2565 of 2,706 Reviews
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      ReviewsGenesys reviews

      Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.