Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

1. Training curriculum is quite solid and very well organized. 2. Flat hierarchy; it's quite easy to reach out to any one at the company. 3. Colleagues are quite assistive and welling to help. 4. Trusting environment; a one feels trusted to do his work without being monitored all the time. 5. Flexibility; a one can have his own space to work without being surrounded with a few limited options.

Cons

1. I'd appreciate having more personal meetings with the new hires for feedback and improvements, not only through emails. 2. Sometimes, I feel a bit uncomfortable and left-out, especially when the manager is remotely located. Thus, I'd suggest more personal face-to-face meetings to help mitigate this.

3.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great office culture, excellent team members, ability for individuals to take decision and responsability, work autonomy, great balance between life & work, as a conclusion a very nice place to work that I can easily recommend!

Cons

New process implementation due to company transformation Lack of back office ressources

Viewing 2572 - 2574 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.