Genesys reviews

4.2

83% would recommend to a friend

(2,706 total reviews)
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Tony Bates

92% approve of CEO

83% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,706 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

- Brilliant engineering The company has probably the best Contact Center Stack on the market. Virtually the same architecture evolved successfully from "Atari Times" into the WEB APIs world - Focus on Mid Market and Cloud! Trying to aggressively penetrate the Mid Market and offering cloud solution, that's forcing the company to redesign the interfaces, making the product much easier, ergonomic and "beautiful". A lot of resources are allocated to R&D - Start up "feeling" with IPO potential The company has now almost 3000 employees. But at the headquarter you will enjoy free sodas, ping pong tables, cozy couches where to play Xbox games. Employees' happy hours and breakfasts in the fancy cafeterias are commons. - The owners are not milking the company as a cash cow. All the (lot) money the company is making is re invested in R&D and acquisitions. - Vacations days The company policy doesn't put a cap on the paid vacation days. Taking a reasonable number of vacation days is reccomended

Cons

- Daly City location The company headquarter is located in a quite foggy/unattractive location. But It's well served by Bart - Benefits package They are ok, but they are becoming sub par when compared with the industry - Compensation Good salary package, but hey we are in the Silicon Valley, there are companies out there which offer much more money for brilliant engineers.

5.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyday I am blown away by my colleagues; they impressively intelligent individuals who really care about software. I was given a tremendous opportunity to be part of the management at Genesys and it has been extremely challenging and rewarding. I have learned a lot. It is a place where top people bring their A+ Game. And we know how to have fun; play hard and work harder!

Cons

We have a lot of opportunities in front of us; sometimes it is hard focusing on a few and have to change priorities.

4.0
Sep 5, 2014

Great Team Enviornment

Recommend
CEO approval
Business Outlook

Pros

I have never worked in a place with such emphasis on teamwork and collaboration. Excellent training program and Genesys offers opportunity to grow into the role that is fit for you. After a change in industry, Genesys is a huge breath of fresh air.

Cons

Nothing I can think of

Viewing 2584 - 2586 of 2,706 Reviews

Glassdoor has 3,038 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.