Is Genesys a good company to work for?

Genesys has an overall rating of 4.2 out of 5, based on over 3,036 reviews left anonymously by employees. This rating has been stable over the past 12 months. 82% of employees would recommend working at Genesys to a friend and 84% have a positive outlook for the business. The best reviews about Genesys have been left by employees working as Software Engineer(Internship) , Senior Account Executive and Associate Software Engineer .

Does Genesys pay their employees well?

According to anonymously submitted Glassdoor reviews, Genesys employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Genesys. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Genesys?

82% of Genesys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Genesys 4.2 out of 5 for work life balance, 4.2 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Genesys?

Software Engineer (158) , Senior Software Engineer (105) , Account Executive (72) , Associate Software Engineer (47) , Director (41) , Sales (39) , Senior Account Executive (38) , Technical Support Engineer (37) , Solutions Consultant (34) , Manager (29) , Senior Technical Support Engineer (24) , Consultant (23) , Software Developer (23) , Marketing (21) , PS Consultant (21)

What are the pros of working at Genesys according to real employee reviews?

"The people are great and very passionate." ((in 247 reviews)); "The benefits are good!" ((in 147 reviews)); "Also a great management and HR team that never loses the focus on the employee !" ((in 85 reviews)); "great team and people to work with" ((in 81 reviews)); "Great leadership and company path" ((in 79 reviews))

What are the cons of working at Genesys according to real employee reviews?

"8. Constant layoffs." ((in 45 reviews)); "It appears that hikes are influenced more by favoritism and internal politics than by merit and performance." ((in 11 reviews)); "Experienced some bullying from C" ((in 7 reviews))

What are employees saying about Genesys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Genesys layoffs and their outlook for job security at Genesys in 2026.

What Genesys locations have received the highest employee ratings?

Annapolis , Miami , Atlanta , Chantilly , Durham , Raleigh , Boston , Menlo Park , Chicago , Indianapolis

Skip to content Skip to footer

Notifications

Genesys

Genesys reviews

4.2

82% would recommend to a friend

(2,704 total reviews)

Tony Bates

90% approve of CEO

84% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Work/Life balance

3.9

Senior management

3.9

Compensation and benefits

3.7

Career opportunities

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 3, 2013

Fun place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Great place to learn. A lot of great people to work with, and many opportunities to travel.

Cons

A lot of bureaucracy has led to working on projects difficult.

4.0

Nov 18, 2013

Good company with good people, but an overall lacking of company cohesiveness.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is easy to work at and be proud of your work at a company that has great products to sell.

Cons

Lack of communications between departments and within departments. Minimal to no training for new employees.

4.0

Nov 6, 2013

A Young enviroment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are young and have a high sense of humor, bosses are opened mind and very kind.

Cons

Sometimes, as in any other job, things are supposed to be done faster than they could be

Viewing 2635 - 2637 of 2,704 Reviews

Jobs at Genesys

Director, Business Process Excellence

Sr. Manager, Transformation Strategy

AI Architect (Presales)

Genesys reviews FAQs

Related searches: Genesys jobs | Genesys salaries | Genesys benefits | Genesys interviews

Reviews Genesys reviews

Genesys

Genesys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Fun place to work

Good company with good people, but an overall lacking of company cohesiveness.

A Young enviroment

Jobs at Genesys

Genesys reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Genesys reviews FAQs

Jobs at Genesys