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      Genesys

      Engaged Employer

      Genesys reviews

      4.2

      82% would recommend to a friend

      (2,704 total reviews)
      avatar

      Tony Bates

      91% approve of CEO

      83% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      Genesys has an employee rating of 4.2 out of 5 stars, based on 2,704 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Mar 4, 2013

      No mentoring and little done for employee advancement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great market - competitive and still growing. Sales driven company. Flexible work hours. Believe family comes first.

      Cons

      Company strategy and vision not always shared with employees which can make your job difficult, upper management does not share decisions or are not always upfront which can make you feel uncertain with any decisions.

      4.0
      Jan 4, 2013

      Great Company

      Quality assurance analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People, Highly Intelligent Colleagues, "Fun" work environment

      Cons

      Salary compensation/increases could be better for existing employees

      3.0
      Nov 28, 2012

      Great People, tremendous market opportunity, so-so execution.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very intelligent, passionate people. Fun work culture to be part of. Excellent pay, great travel opportunities, smart CEO. Now that they are not part of ALU, conditions should improve...eventually.

      Cons

      The fun culture also produces a lax culture in some respects. Development projects are routinely late. "Roadmaps" on products are years behind their original schedule and sales reps that haven't made their number in 2, 3 or even 4 years on occasion are still employed there. If you are in the "inner circle", you're golden. Gaining access, however, is extremely difficult and much more about who you're buddies with than what results you actually produce.

      Viewing 2656 - 2658 of 2,704 Reviews
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      Glassdoor has 3,036 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.