Genesys reviews

For the last several months, the push has been on to move jobs to "low cost" centers in India and Russia. Long-term employees are being let go at a rapid rate--beyond what would be expected from the recent acquisitions. Morale is plummeting. Stock options now for regular employees are non-existent--only for the execs. This is all about making sure our bottom line looks even better to the VCs who own us, even though we already have double-digit growth.

Where do I begin? The facility is dark, dismal, dirty, and depressing. Their software development process is archaic and bureaucratic, which makes it abundantly clear why nothing ever gets done. The Dell laptops we're supposed to work on are big, bulky, sluggish, cheap, and look awful, then to add insult to injury they have it running Windows 7. Most places would give you a choice of laptops and Operating System preferences regardless of what OS the product primarily uses. This company does everything as a one size fits all and does not at all care about the happiness of their employees. They are so cheap with everything they do, it'll make you feel dispensable and undervalued, while cutting expenses to a pathetic degree. Since EcoPass was acquired there has been so much resentment and mistrust that it is unavoidable, it's almost like watching step siblings being forced to get along when the parents are playing favorites. Politics are at the core of Genesys culture which makes getting anything done outside your team sometimes nerve racking and often frustrating. The reviews of this company are completely contrary to who they really are. Right when you walk in the door, you can feel that the spirit of ambition has died long ago. I highly recommend you reconsider working here, especially because of their deceptive reviews. This company destroys dreams, wrecks innovation, and discourages ambition. All you will get from them is frustration, depression, then apathy.