Genesys reviews

4.2

83% would recommend to a friend

(2,714 total reviews)
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Tony Bates

92% approve of CEO

82% positive business outlook

Genesys has an employee rating of 4.2 out of 5 stars, based on 2,714 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Genesys employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 30, 2009

Review of Genesys

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good place to work if you are looking to grow professionally and personally ... company provides an environment that allows for career growth laterally and cross-functionally . the agility and dynamic culture at this company grooms employees in how to learn to adapt quickly and be flexible.

Cons

benefits are average and foggy weather is a typical day at headquarters!

4.0
Feb 23, 2009

Not bad at all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In the software industry where positive net profit is rare, Genesys is in a class of its own - it is actually profitable, which also means good job security during downturns. Benefits are standard with the industry - you get health, dental, and vision insurance, 401k plans, life insurance, commuter pre-tax benefits and flexible benefits contributions. Performance reviews are annual and affect yearly bonuses. Tools are up-to-date. The product line is unique in the industry and highly integrable with other telecommunications hardware, which guarantees good business - as long as competitors are still making hardware. The people are all very friendly, and are very qualified for the job at hand.

Cons

There aren't too many. Headquarters are located in more suburban areas High concentration of native Russian engineers (not a problem if you speak Russian) - however, many are underemployed (or overeducated), and they are all completely competent at their job tasks

Viewing 2713 - 2714 of 2,714 Reviews

Glassdoor has 3,048 Genesys reviews submitted anonymously by Genesys employees. Read employee reviews and ratings on Glassdoor to decide if Genesys is right for you.