Is Genpact a good company to work for as a Process Developer Operations?

Process Developer Operations professionals working at Genpact have rated their employer with 3.9 out of 5 stars in 4,073 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Process Developer Operations Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Process Developer Operations interview questions at Genpact .

Does Genpact pay Process Developer Operations employees well?

Process Developer Operations professionals rate their compensation and benefits at Genpact with 3.5 out of 5 stars based on 4,073 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Process Developer Operations salaries at Genpact.

How happy are Process Developer Operations professionals working at Genpact?

76% of Process Developer Operations employees at Genpact would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Process Developer Operations professionals have also rated Genpact with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4084) , Process Developer (2377) , Assistant Manager (2019) , Management Trainee (1348) , Business Analyst (1112) , Manager (1098) , Consultant (878) , Senior Associate (708) , Senior Manager (537) , Lead Consultant (507) , Associate (435) , Senior Process Associate (336) , Principal Consultant (244) , Content Moderator (238) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

""Genpact has a good work life balance and helps and individual to grow along with the company"" ((in 2519 reviews)); "Work culture is good and no much to employees" ((in 1135 reviews)); "I see the company having a good policies and The job security is good" ((in 806 reviews)); "4. A very good work environment and a safe workplace for people from all walks of life." ((in 723 reviews)); "Nice company and good environment" ((in 455 reviews))

What are the cons of working at Genpact according to real employee reviews?

"Compensation: Consistently reported low salaries and very poor annual hikes compared to industry standards." ((in 2997 reviews)); "Management is poor and biased"" ((in 975 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 315 reviews)); "Too much office politics withing organisation" ((in 99 reviews)); "No employee benefits apart from your fixed components" ((in 91 reviews))

Genpact Process Developer Operations reviews

3.9

76% would recommend to a friend

(4,073 total reviews)

BK Kalra

84% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,073 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Process Developer Operations employees have rated Genpact with 3.9 out of 5 stars, based on 4,073 company reviews on Glassdoor. This indicates that most Process Developer Operations professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Process Developer Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews

4.0

May 2, 2026

Good company with great pay

Process associate

Recommend

CEO approval

Business Outlook

Pros

Good company with good pay

Cons

No cons to highlight as such.

2.0

Apr 30, 2026

Toxic Work Culture in Non‑IT Roles at Genpact

Process associate

Recommend

CEO approval

Business Outlook

Pros

Sadly, there are no pros in Genpact—only cons. Employees in customer service and content moderation roles face poor treatment, lack of work-life balance, and are often managed with unnecessary metrics that block career growth. Instead of promoting talent to Process Developer positions, the focus remains on rigid targets.

Cons

Don’t join toxic work cultures. They offer no growth, less salary, more work, no work-life balance, and are filled with internal politics. Instead, focus on joining good projects in Genpact rather than content moderation or customer service. At the end, you will regret working in those domains. Simply switch to other opportunities after completing one year.

3.0

Apr 28, 2026

Supportive environment but lacks competitive compensation

Process associate

Recommend

CEO approval

Business Outlook

Pros

Not a toxic environment, good for newbies

Cons

Compensation and Benefits is not on edge.

Viewing 31 - 33 of 4,073 Reviews

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Genpact Process Developer Operations reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company with great pay

Toxic Work Culture in Non‑IT Roles at Genpact

Supportive environment but lacks competitive compensation

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