Is Genpact a good company to work for as a Process Developer Operations?

Process Developer Operations professionals working at Genpact have rated their employer with 3.9 out of 5 stars in 4,074 Glassdoor reviews. This is a higher than average score with the overall rating of Genpact employees being 3.7 out of 5 stars. Search open Process Developer Operations Jobs at Genpact now and start preparing for your job interview by browsing frequently asked Process Developer Operations interview questions at Genpact .

Does Genpact pay Process Developer Operations employees well?

Process Developer Operations professionals rate their compensation and benefits at Genpact with 3.5 out of 5 stars based on 4,074 anonymously submitted employee reviews. This is 5.9% better than the company average rating for salary and benefits. Find out more about Process Developer Operations salaries at Genpact.

How happy are Process Developer Operations professionals working at Genpact?

76% of Process Developer Operations employees at Genpact would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Process Developer Operations professionals have also rated Genpact with a 3.7 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.9 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Genpact?

Process Associate (4085) , Process Developer (2378) , Assistant Manager (2021) , Management Trainee (1348) , Business Analyst (1112) , Manager (1098) , Consultant (878) , Senior Associate (708) , Senior Manager (537) , Lead Consultant (507) , Associate (435) , Senior Process Associate (337) , Principal Consultant (244) , Content Moderator (238) , Analyst (216)

What are the pros of working at Genpact according to real employee reviews?

"Genpact has a good work life balance and helps and individual to grow along with the company" ((in 2519 reviews)); "Good work culture and ethical" ((in 1116 reviews)); "Job security are good in genpact that’s the only good thing I have seen in genpact"" ((in 808 reviews)); "2. Very good work environment and a safe work place for people from all walks of life." ((in 692 reviews)); "Good trainings so can prepare your self for different domain or to specialize on one." ((in 467 reviews))

What are the cons of working at Genpact according to real employee reviews?

"Compensation: Consistently reported low salaries and very poor annual hikes compared to industry standards." ((in 2975 reviews)); "Management is poor and biased" ((in 984 reviews)); "No benefits to encourage an employee and refreshing activities" ((in 316 reviews)); "There's no employee benefits except salary" ((in 95 reviews)); "But the Senior Management and HR heads are good for nothing.. least bothered about Human Resources." ((in 69 reviews))

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Genpact Process Developer Operations reviews

3.9

76% would recommend to a friend

(4,074 total reviews)

BK Kalra

84% approve of CEO

76% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.5

Compensation and benefits

Process Developer Operations employees have rated Genpact with 3.9 out of 5 stars, based on 4,074 company reviews on Glassdoor. This indicates that most Process Developer Operations professionals have a good working experience there. Genpact is rated in line with the average (within 1 standard deviation) by Process Developer Operations professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

4K reviews

1.0

Mar 18, 2026

Customer support ( non voice)

Process associate

Recommend

CEO approval

Business Outlook

Pros

It's good to join Genpact as freshers and upskill self potential

Cons

Over time Team leader wont listen and understand your situation. No holiday are provided

5.0

Mar 17, 2026

Feel great to be a part of genpact

Process associate

Recommend

CEO approval

Business Outlook

Pros

Always assigned with a buddy Great interaction with my process management and superiors

Cons

No cons till now in my observation

3.0

Mar 16, 2026

Okay but tiring

Process associate

Recommend

CEO approval

Business Outlook

Pros

- The management kinda concerned with your wellbeing

Cons

- No work from home - Client always right - the management do concerned about you but they prioritise client first. Even the client treated you poorly, there is nothing they can do. - Weekend need to work during closing

Viewing 52 - 54 of 4,074 Reviews

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Genpact Process Developer Operations reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Customer support ( non voice)

Feel great to be a part of genpact

Okay but tiring

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