Genpact reviews

3.7

71% would recommend to a friend

(28,824 total reviews)
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BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,824 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
2.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility WFH Salary on time

Cons

Less salary Less promotion hike

3.0
Apr 16, 2026

Poor top management

Recommend
CEO approval
Business Outlook

Pros

Salary is competitive in some roles

Cons

Work culture is not good, it evolved from a BPO company so the mindset of old employee is still same

3.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Good rewards and recognition if you work hard and generate value 2. Flexibility to WFH in IT projects but not in BPOs 3. Great Learning and Developments platforms for free

Cons

1. Hike are not good and you may have to fight for hikes. 2. No standards of knowledge Transfer, Managers and Teammates forget after hiring new resource. 3. CAB structure and Insurance coverage is very poor

Viewing 343 - 345 of 28,824 Reviews

Glassdoor has 30,282 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.