Genpact reviews

3.7

71% would recommend to a friend

(28,739 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
May 27, 2026

Work-life balance hindered by poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros for the employees

Cons

Poor management for employees, lay off anytime, politics

1.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Company monetary benefits are good.

Cons

My experience working at Genpact India was extremely disappointing, especially as a returning mother after maternity leave. When I wanted to resume work after my maternity break, my manager asked me, “Why do you want to return? You should sit at home and relax.” This was deeply discouraging and unprofessional. I reported the issue to HR, but no action was taken. Instead of supporting employees, HR appeared to side with management. As a returning mother with a 10-month-old baby, I was not provided a reasonable opportunity to rejoin. I was offered a role that required night shifts and mandatory 5-day office attendance, with no flexibility or consideration for my situation. I was also indirectly pressured with the possibility of being put on the bench and eventually auto-exited if I did not accept the role. Ultimately, I was left with no practical option except to resign. A workplace should support employees during important life transitions, especially maternity and return-to-work phases. Unfortunately, my experience at Genpact India reflected a lack of empathy, support, and fair employee treatment.

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Glassdoor has 30,192 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.