Genpact reviews

3.7

71% would recommend to a friend

(28,741 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
5.0
May 25, 2026

Great learning environment with supportive culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong learning opportunities and skill development support, collaborative team environment, good exposure to real-time business challenges

Cons

Workload offers good learning during peak periods, and structured processes help maintain consistency and quality in delivery.

1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of freedom time atleast as atlas don’t care about what you do, as long as you do your tasks, and watch movies or do nothing.

Cons

Team leads are literally worst, only care about them selves, when they order pizza don’t even share with regular agents, and only two times a year that’s how tight there budgets are, like to hire racist employees and the hr must be not smart in the first place, organisations is complete chaos, can’t even update with basic email, act like we’re in India even though we’re in Ireland , expect us to go to meetings with only 5 mins notice, without even writing basic message ,don’t bother join, you will only waste your time with unprofessional lazy people, with no ambitions. Half of team is either Brazilian or Indian, imagine have zero diversity.

4.0
May 25, 2026

Supportive workplace

Recommend
CEO approval
Business Outlook

Pros

Supportive workplace with good learning opportunities

Cons

workload can be challenging during peak periods, but teams are supportive.

Viewing 112 - 114 of 28,741 Reviews

Glassdoor has 30,194 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.