Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Genpact

      Engaged Employer

      Genpact reviews

      3.7

      72% would recommend to a friend

      (28,728 total reviews)
      avatar

      BK Kalra

      79% approve of CEO

      72% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      3.3

      Compensation and benefits

      Genpact has an employee rating of 3.7 out of 5 stars, based on 28,728 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      29K reviews
      3.0
      Jun 9, 2026

      Low pay and growth, at least you have supportive colleagues

      Process associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great colleagues - Simple, streamlined processes

      Cons

      - No growth - Low pay coupled with heavy workload at times - Loud environment - Middle management was obviously using the associates, analysts and team leads' experience to fuel their AI model which in turn, replace most employees in the near future

      5.0
      Jun 9, 2026

      Great leadership growth but expect high pressure and demands

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership Experience – Opportunity to manage teams and develop leadership skills. Career Growth – Acts as a stepping stone to Manager and senior leadership roles. Decision-Making Exposure – Involvement in operational and strategic decisions. Skill Development – Enhances communication, problem-solving, and stakeholder management skills. Higher Visibility – Greater interaction with senior management and cross-functional teams. Team Impact – Ability to coach team members and contribute to their development.

      Cons

      Increased Responsibility – Accountable for team performance and business outcomes. Work Pressure – Need to balance management expectations and team concerns. Conflict Management – Handling employee issues, escalations, and disputes can be challenging. Longer Working Hours – May be required during peak periods, month-end, or critical projects. Limited Authority – Responsible for outcomes but some decisions still require manager approval. Multi-Tasking Demands – Managing operations, reporting, meetings, and people simultaneously.

      Viewing 22 - 24 of 28,728 Reviews
      Related searches: Genpact jobs | Genpact salaries | Genpact benefits | Genpact interviews | Genpact conversations
      ReviewsGenpact reviews

      Glassdoor has 30,180 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.