Genpact reviews

3.7

71% would recommend to a friend

(28,876 total reviews)
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Balkrishan BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
2.0
Oct 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Good place to start your career during the university or after graduation. Exposure to international systems.

Cons

Low salaries and compensation Difficult to advance in positions High work overload

3.0
Oct 21, 2013
Recommend
CEO approval
Business Outlook

Pros

- Healthy environment at workplace, encourages merit, fun@work, foster learning and development of employee - Fair employment practices - You do not carry work to your home in most cases, hence better work-life balance

Cons

- Middle level management is sandwiched, lesser growth opportunities - Top leadership is just bothered about increasing short term revenue, which often has negative impact on customer and employees in the long run. - Root cause analysis for customer or employee satisfaction are all hogwash, the issues are merely addressed at surface level, no one wants to go deep. - Middle level management is out of sync with company's vision.

3.0
Oct 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Having worked for about 10 years, I can proudly state that the company is a good place to start your career with, learn and get trained. I worked here for such long purely because I did not want to get out of my comfort zone. I always gave my best and even 2 months before my exit from the company I have been awarded the 'individual excellence' award.

Cons

When employees spend almost '10-12 hours' in office trying to work extra hard to get that growth and pay, it is worth taking a look at their profiles and moving them to next level, rather than to promote people who 'talk more, work less'. Give more importance to people who work hard and build them to be your leaders. The less I talk about smart working people and the importance company attaches to them the better for the people who are reading this review.

Viewing 28207 - 28209 of 28,876 Reviews

Glassdoor has 30,338 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.