Genpact reviews

3.7

71% would recommend to a friend

(28,831 total reviews)
avatar

BK Kalra

79% approve of CEO

71% positive business outlook

Genpact has an employee rating of 3.7 out of 5 stars, based on 28,831 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Genpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29K reviews
1.0
Jan 30, 2013
Recommend
CEO approval
Business Outlook

Pros

If you work hard and want to work hard, this is a company to go for as if you take more work they will give you more work. I used that in my advantage and used that to get experience and learn lot of things in very less time.

Cons

Here are few: -> High level of politics. If you are not in good books of your manager > AVP > VPs, you are done, doesn't matter how smart you are or how useful and hard working you are. -> You are not allowed to confront or advise your manager (Not all but most of them), if you do you will be treated as resource with attitude. Always consent your manager, that will make your life easier. -> Your performance is not evaluated by your work rather it is evaluated by how is your friendship with HR and how softly you talk to them. -> Your personal life doesn't matter. All that matter here is client satisfaction. So if you can satisfy your customer and make them happy by spoiling your health and personal life, you will be worshiped...yes just worshiped, do not expect any promotion or salary raise. -> This is may be specific to their IT division, but resource manager gives no consideration on allocating resources to a project. If you are available and there is a opening you will be allocated doesn't matter if that is you area of expertise or not and then you will be expected to perform as an expert else you will be rated as 'D'. -> Horrible compensation structure. At same level, your colleague at same level or even with inferior skill set than you might be getting double than you. You need to bargain for everything with HR..especially when you are traveling for company work.

4.0
Jan 30, 2013

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Work life balance, company invests in training and growing people with Organisation

Cons

None i remember started my corporate experience here.

1.0
Jan 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Professional atmosphere at the company.

Cons

These are the downsides of working at Genpact : 1. Very poor salaries paid to process associates. The HR always try to settle employee for a less salary. 2. In the name of six sigma, employees are given bare minimum facilities. The employees have to pay for their food, snacks everything. Only water is free to drink in Genpact. Even small call centers provide free food, snacks and a lot more. 3. The employees have to pay for the transport on their own, again even small call centers give free pick up and drop facilities. 4. Even in the training period, the trainers did not even provide Notepads and pens from Genpact. We have to get them on our own.

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Glassdoor has 30,289 Genpact reviews submitted anonymously by Genpact employees. Read employee reviews and ratings on Glassdoor to decide if Genpact is right for you.