GetInsured reviews

3.1

49% would recommend to a friend

(280 total reviews)

Chini Krishnan

68% approve of CEO

46% positive business outlook

GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews
1.0
Aug 10, 2024

Horrible Place to Work

Recommend
CEO approval
Business Outlook

Pros

The ability to work from home.

Cons

While I found helping people with their health insurance needs fulfilling, I encountered significant challenges with the company's structure and management. The call center lacks clear direction and structure, which has impacted the overall work environment. Senior management frequently makes decisions lacking strategic consideration, affecting both the employees and the company's effectiveness. Additionally, the treatment of employees has often been inconsistent and unfair.

avatar
GetInsured Response
1y
Thank you for sharing your feedback. We're glad to hear that you find fulfillment in helping people with their health insurance needs and appreciate the benefits of working from home. Your feedback has been shared with the appropriate teams.
1.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

It's remote and you get weekends off.

Cons

Micromanagement is a pervasive problem. Rather than empowering employees to take ownership of their work, management insists on overseeing every detail, often stifling creativity and productivity. This approach has not only hindered my ability to perform my job effectively but also led to a high level of stress and frustration, even though my QA scores for the past year have been above 99%. Trust and autonomy are crucial for any professional environment, and unfortunately, these are severely lacking at GetInsured. Moreover, there was little support for professional growth or development. Opportunities for advancement here are rare and the pay is well below industry standards, even though they tell you otherwise. Not once during my time here, have I had a one-on-one coaching session or a discussion regarding professional growth, and the feedback is often more critical than constructive. I’ve been chastised in front of team members for not asking permission to take minute steps to do my job and it feels as though the company is more focused on finding faults than fostering talent. There is absolutely no autonomy and even restroom breaks are highly scrutinized.

avatar
GetInsured Response
1y
Thank you for taking the time to share your detailed feedback. We appreciate your honesty and are sorry to hear about the challenges you've experienced. It’s clear that your experience has not aligned with the supportive and empowering work environment we strive to create at GetInsured. We take your concerns seriously, and regret that you didn't take the time to take advantage of our open door policy. We are committed to fostering an environment where all employees feel trusted, empowered, and supported in their professional growth. Please know that your efforts and dedication, especially with the high-quality customer service you’ve provided, are greatly appreciated. Thank you again for your feedback.
Viewing 28 - 30 of 280 Reviews

Glassdoor has 316 GetInsured reviews submitted anonymously by GetInsured employees. Read employee reviews and ratings on Glassdoor to decide if GetInsured is right for you.