Does GetInsured pay their employees well?

According to anonymously submitted Glassdoor reviews, GetInsured employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at GetInsured. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GetInsured?

49% of GetInsured employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GetInsured 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at GetInsured?

Customer Service Representative (66) , Customer Service Representative (CSR) (49) , Insurance Agent (7) , Team Lead (6) , Sales (5) , Sales Agent (5) , Insurance Sales Agent (4) , Call Center Representative (3) , Senior Software Engineer (3) , Call Center Supervisor (2) , Custer Service Representative (2) , Customer Service (2) , Customer Service Representative II (2) , Director of Engineering (2) , Engineer (2)

What are the pros of working at GetInsured according to real employee reviews?

"being able to work from home and being able to spend more time with family, the team always worked with me for what ever i needed and was always able to keep work fun" ((in 20 reviews)); "The pay and the benefits were great." ((in 18 reviews)); "Met some great coworkers." ((in 8 reviews)); "Free food on tuesdays and Thursday’s." ((in 6 reviews)); "quality products and leads, supervisor always willing to help" ((in 6 reviews))

What are the cons of working at GetInsured according to real employee reviews?

"Low pay but had some bonuses with performance" ((in 24 reviews)); "Management is aggressive in luring new customers leaving behind old clients dissatisfied." ((in 22 reviews)); "The training was inadequate and confusing, and once you start the actual job, you’ll receive “coachings” and write" ((in 15 reviews)); "All of this is due to upper management relying completely on the word of three of the most unethical figures I've ever worked with in my career." ((in 14 reviews)); "1. Bad Managers 2. Horrible work hours 3. Huge layoffs without proper planning 4. Dirty internal Politics 5. unnecessary pressure for projects that are not well planned and often die without going live 6." ((in 11 reviews))

What are employees saying about GetInsured layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GetInsured layoffs and their outlook for job security at GetInsured in 2026.

What are the top reviewed GetInsured locations?

Atlanta , Mountain View , Palo Alto , Phoenix , Marietta , Georgiana , Virginia Beach , Dallas , Chicago , Richmond , Houston , Philadelphia , California , Jacksonville , North Atlanta , Springfield , Surprise , Durham , Mount Airy , Winston-Salem , Texas City , Mountain Home , California City , Menlo Park , San Jose , Santa Clara , Sunnyvale , Truckee , Reno , Penn

GetInsured reviews

3.1

49% would recommend to a friend

(280 total reviews)

Chini Krishnan

68% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

GetInsured has an employee rating of 3.1 out of 5 stars, based on 280 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GetInsured employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

280 reviews

2.0

Mar 21, 2022

Do Not Work Here

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

During training time, they let you leave early if you get finished with your assignments early. & Monthly Incentives

Cons

Favoritism, Discrimination, Arrogant Team Leads.

1.0

Feb 25, 2022

Worst experience ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was good. That’s the only thing I can say about this horrid company

Cons

The company needs a full update on how to treat there employees. From upper management on down. Managers are very disrespectful and rude. Instead of coaching and giving feedback, they love to call a representative out during huddles. Team leads don’t know how to be team leads. They don’t have scripts on how to handle when system goes down and etc. they literally just came up with a script whenever the caller began to get hostile with a representative!!! When you system goes down or something is not working, give you 1000 work arounds!!! This job was the worst job I EVER work for!!! This job shows favoritism towards certain employees. Also, doesn’t give you the option to choose from scheduling…even though they throw that pitch to you during your interview!!! The trainer during my orientation was rude!!! Trainer was tooo buddy buddy with certain members!!! Beware working for this crap of a company!!! Also HR!!! There entire HR department is a joke

GetInsured Response

4y

Thank you for taking the time to share your thoughts. You bring up a really interesting point, actually. Your hostile caller script is semi-accurate; that script has been in use now for about 6-8 months. What is great about this script development is this: understandably, tensions have been very high these past couple of years due to COVID. Health insurance has been more important than ever before, so there are definitely some instances where folks calling in for help would be frustrated. The call script you mentioned was built based on the suggestion/feedback from the team, and is a great testament to how we 1) consider all employee feedback and 2) operate a nimble team that can adjust to consumers' needs as they arise. As for scheduling, we hire based off business need. One of the questions that every interviewer asks each candidate is if they would be able to work during our hours of operation. If a candidate expresses that they are unable to work a certain shift or time, it is written down on their interview sheet and used for consideration when developing their schedule. We do keep an open door policy, so we do hope you took the time to discuss your concerns with your manager. All the best to you in the future.

2.0

Dec 11, 2021

Don't waste your time

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get a paycheck. You work from "home." On-boarding was in depth.

Cons

Upper Management act like they are better than CSR's They treat CSR's like dirt Confusing policies Lack of communication High Turnover Rate Team Leads hate their jobs Team Leads don't care about their jobs

Viewing 31 - 33 of 280 Reviews

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Company ratings over time

Ratings by demographic groups

Reviews by job title

Do Not Work Here

Worst experience ever

Don't waste your time

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