GitLab reviews

3.4

52% would recommend to a friend

(743 total reviews)

Bill Staples

37% approve of CEO

36% positive business outlook

GitLab has an employee rating of 3.4 out of 5 stars, based on 743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

743 reviews
1.0
Oct 23, 2025

Not recommended.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Base Salary good. OTE good - But you will never earn it. Fully remote.

Cons

One of the most toxic places I've ever worked. Sales leadership has no strategy, never stops to look deep, micro manages, set's unobtainable targets and does not listen.. Sales people are unhappy and demotivated across all departments. Demand for Gitlab is decreasing, competition is hot, no future product vision apart from a million updates every month, that customers can't keep up with. The company is obsessed with slack and async communications which has breed a company of people who don't want to speak to humans on zoom or meet face to face. If you ask for help they just refer you to 'the handbook'. Churn is a joke and highly demotivating! You spend months working on a deal, book it, earn some commission and then literally have it all taken away from you because another customer decided to downsize. Marketing do nothing. Sales people get practically zero inbound leads. The customer success team are non existent. No career prospects. And to top it all off you can often slack someone and they literally just ignore you. Non payment of commission on a focus/FO account.

2.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- The brand still carries weight. Having GitLab on your résumé definitely opens doors in the DevOps/SaaS space. - The remote setup is solid — the tools and processes are in place, so you can actually work from anywhere without constant headaches.

Cons

- Culture is a total coin toss now. It depends almost entirely on who your manager is. The old, unified “values‑driven” vibe is long gone. - Quotas are way out of touch with reality. That constant pressure leads to burnout, and you see it in the turnover. - Speaking of which — the attrition is brutal. Teams are in a constant state of flux because reps burn out or leave. - There’s too much micromanagement, and politics slow everything down. Getting something meaningful done feels like pushing a boulder uphill. - The new leadership came from companies that didn’t exactly shine, and it shows. They’ve brought in this “work till you drop” mentality, where people are publicly praised for sacrificing personal time just to hit numbers. - Don’t count on moving up. It’s common to sit in an SDR or entry‑level AE role for years before getting considered for promotion, while external hires come in, flop after a couple quarters, and then leave. - Honestly, the company feels like it already peaked. It’s falling behind competitors and doesn’t seem to have a clear plan for the future. - Quotas are unrealistic: Targets feel disconnected from reality, leading to constant pressure and frequent burnout. - High turnover: Reps burn out quickly; attrition is a constant, and teams are always in flux. - Micromanagement and politics: To get anything meaningful done, you need to navigate layers of approval and internal politics. - Leadership issues: The new leadership team (CEO, CRO, etc.) comes from companies that didn’t exactly thrive, and they’ve imported a “sweatshop” mentality — publicly praising people for sacrificing personal well‑being in favor of work. - Career stagnation: Internal promotions in sales are painfully rare. You can sit in SDR or entry‑level AE roles for 3–4 years before even being considered for a move up, while external hires often flame out within two or three quarters. - Falling behind competitors: GitLab has already seen its best days. Today, it’s lagging behind rivals with a foggy, unclear roadmap.

Viewing 427 - 429 of 743 Reviews

Glassdoor has 811 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.