GitLab reviews

3.4

52% would recommend to a friend

(743 total reviews)

Bill Staples

37% approve of CEO

36% positive business outlook

GitLab has an employee rating of 3.4 out of 5 stars, based on 743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

743 reviews
4.0
Apr 4, 2023

Good company overall, but the culture is getting worse and worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Asynchronous - allows great work-life balance - Great people - Encourages growth, offers good internal opportunities - Flexible PTO

Cons

Culture is getting worse and worse, unfortunately, and has been for the past 1,5 years. I used to be certain I want to work at GitLab, and would turn down offers that were twice what GitLab is paying me. Unfortunately, the culture is getting more and more corporate, the values are no longer respected (nor it feels like they are present) like they were a couple of years ago. The leadership pushes for more meetings, and the autonomy of team members is decreasing. Unfortunately, it feels like Transparency as the value disappeared. On one hand, GitLab praises itself for DIB initiatives, on the other hand - lays female managers and ICs off. Employment solutions are also poor - GitLab is proud of its all-remote culture but has lots of limitations in terms of where it can hire. Employees who are contracted via a PEO solution barely have any benefits, and invoicing extra expenses can be problematic as well. Considering the recent shift in the culture, I am currently open to other offers that come my way.

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GitLab Response
3y
Thank you for taking the time to share your experience working at GitLab. We appreciate your positive feedback regarding the flexibility and work-life balance that our asynchronous work environment provides. Please know GitLab leaders are committed to creating a transparent and supportive work environment where team members feel empowered, valued and that their voices are heard. If you have specific culture or DIB related concerns or suggestions, please feel empowered to share them to your People Business Partner to discuss further: https://about.gitlab.com/handbook/people-group/#how-to-reach-the-right-member-of-the-people-group
2.0
Jul 28, 2020

Sales culture needs to change

Recommend
CEO approval
Business Outlook

Pros

Transparent and inherently collaborative culture. All-remote.

Cons

Commercial sales culture and process needs to change. Classifying companies by number of employees is okay, but there needs to be a clear process in ensuring that AEs are closing deals what they are supposed to close, and not wasting time justifying working on deals that don't belong to them. For new AEs, there is no clear transition process and this leads to frustration and ineffectiveness.

2.0
Jul 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Some people here are great, but the huge expansion has meant the culture has been lost and isn't upheld due to the number of people leaving after quite a short tenure.

Cons

Sadly, the culture you're sold isn't what's the reality. There are some great people here, but they're a bit too few and far between to create a good, healthy work environment.

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GitLab Response
2y
Thank you for taking the time to share your experience. We are disappointed to hear that your experience at GitLab was not what you were anticipating. Please know that we value all team member feedback and use that feedback to identify opportunities to improve with the aim of creating a workplace where our team members feel included, heard, and respected.
Viewing 430 - 432 of 743 Reviews

Glassdoor has 811 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.