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      GitLab

      Engaged Employer

      GitLab reviews

      3.4

      53% would recommend to a friend

      (738 total reviews)

      Bill Staples

      38% approve of CEO

      37% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.5

      Diversity & inclusion

      3.3

      Career opportunities

      3.2

      Culture & values

      2.7

      Senior management

      GitLab has an employee rating of 3.4 out of 5 stars, based on 738 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GitLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      738 reviews
      1.0
      Dec 24, 2021

      A nightmare

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is good Most team members are good people and fun to work with. The salary is up to market standards

      Cons

      The worst management and executive management I have seen in my life. They make it very clear that "gitlab is not a democracy" and it is in fact fully reliant on how much your direct superiors like you. The sales organization is suffering the most of this. The handbook is useless. No one follows it, and those who do are blamed for doing so. There are no processes for hiring, firing, promoting or even set metrics. Direct managers have full control to do whatever they feel like doing with employees. Performance, quality, effort, and metrics are extremely ambiguous and untraceable, differs from person to person based on the whims of managers and no one can say you reached them aside from the manager's word of mouth. Criticism and objections are unofficially prohibited as long as they are coming from non-managerial employees. The culture is toxically positive. Passive aggression and favouritism is common place. No appreciation whatsoever for employees, and people just disappear daily with no previous notice. I would share more details, but the nda and contract threats and promises of legal retaliation prevents me from doing so.

      avatar
      GitLab Response
      4y
      Thank you for taking the time to share this feedback. We are disappointed to read that your experience didn’t reflect the collaborative, inclusive, and supportive working environment we are aiming to foster here at GitLab. Please know that we take feedback like this seriously and will share your concerns with both the People Group and Sales leadership.
      1.0
      Dec 17, 2021

      Wolves in sheep's clothing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing product Many truly good people The CEO is one of the most humble and kind you will see The remote environment is decent Salaries are within the market average

      Cons

      All people in GitLab are equal, but some are more equal than others. The handbook is suggestions and subject to major changes overnight, with most of it is over inflated and ambiguous. This is my opinion as it's publicly available. Toxic positivity. Management are Gods that have amazing powers to shape reality as they please. Visit the"leadership" page at the time of writing to know more. NDAs and Contracts. They are differently something. I have never seen a senior lawyer so shocked by a few pieces of paper before. Discrimination, retaliation and favoritism basically doesn't exist. Because they said so. There's a public page in the handbook at the time of writing titled "Process for Tracking and Escalating Glassdoor Reviews" with a point of, and I quote "Negative reviews about GitLab or our culture in general, at the company level: A People Business Partner or member of the People Group (in rare cases, CPO)". I got prompted various times during my first month to leave a Glassdoor review and now I know why. Lastly, people are expendable. A large number of "employees" are legally just contractors, making them vulnerable and protect GitLab from reporting the real world actual turnover rate. I wouldn't recommend GitLab to my enemies. Worst mistake in my career.

      avatar
      GitLab Response
      4y
      Thank you for taking the time to share your feedback. We are disheartened to hear about your experience at GitLab and that your time here did not meet your expectations. Please know we have a process to track and escalate Glassdoor reviews because we take feedback like this seriously and want to ensure that leaders are aware of opportunities to improve.
      Viewing 466 - 468 of 738 Reviews
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      ReviewsGitLab reviews

      Glassdoor has 806 GitLab reviews submitted anonymously by GitLab employees. Read employee reviews and ratings on Glassdoor to decide if GitLab is right for you.