Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
3.0
May 31, 2020

not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Company mission, culture, office snacks, corporate swag, 100% paid benefits, company shares/equity before they sold (I wish you had gone public instead). Severance package is decent and you can keep your laptop.

Cons

This just isn't the same company it was 4 years ago. I have loved Glassdoor, the best company I have ever worked for, but as they have scaled in size, they have also lost some sizzle. I have witnessed this happen to other start-ups that scaled. Some things just feel different at 1000 employees than at 200. I used to feel very confident about the direction of the company and it's leadership. Some of the changes being made right now (May 2020) with Glassdoor, a sister company and the parent company now have me concerned. If it isn't broke, don't tinker with it. My advice is to stick with the same business model that paved the road to where you are today. I am an award-winning, quota-hitting, promoted, top-shelf sales rep who just lost my job to COVID-19. The sales dept was just gutted - aren't sales teams one of the last groups to go in a reduction in force due to an economic downturn? You award me for my efforts and success and then you send me packing. Cut the dead weight instead and keep top performers. I don't get it. My heart is broken. Glassdoor has gone out of it's way to create inclusivity for the LGBTQ+ community. I applaud their efforts and they have done a fantastic job! Unfortunately, Glassdoor put too many eggs in one basket. Black/AA, Asian, Hispanic/Latino, Jewish, Catholic, Christian, etc all take a backseat to LGBTQ+ who is riding shotgun. Glassdoor, have you ever temporarily changed your corporate logo to include the name/colors/logo of any diversity group other than LGBTQ+? Would you change your green logo to black for black history month? Or perhaps add a Cross, Star of David, or Santa hat to the corporate logo during holiday season? No, you wouldn't do those things. But you did incorporate the rainbow colors to your corporate logo during pride month. My advice is to work as hard for other diversity groups as you have done for LGBTQ+. Lastly, employee salaries are below national averages according to Glassdoor's very own "Know your Worth" data and salary info. They try to make up for it in other areas like office snacks, Patagonia swag and benefits.

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Glassdoor Response
5y
I want to express my deep thanks for your contributions to Glassdoor. And I am deeply saddened and sorry that your time with Glassdoor was cut short due to COVID-19’s impact on our business. At Glassdoor, we recognize that diversity within our own employee base is essential to the long term success and vitality of our business and I certainly want to make sure we are supporting, celebrating and learning from all of Glassdoor’s amazing employees. There's more we could've done in the past and can be doing to foster diversity here at Glassdoor. To change that, we have made Diversity a top priority and we are focused on driving real change within Glassdoor and in the world to create an equitable workplace for all. Glassdoor will always be here for you. Please stay in touch and let us know if we can help support you going forward. Christian CEO, Glassdoor
4.0
May 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Gave sales reps 3 months of earnings (base/ OTE commission/PTO) when we were laid off. Proves C-levels truly cared about their employees. The work-life balance, the people, and the solutions being sold made the company one of the best places to work in Chicago. This all will do a 180 once COVID-19 passes.

Cons

Laid off "30%" of its workforce. Company culture/pay metrics/management will all change from what you see in 2019 reviews. Glassdoor will eventually be taken under from a larger firm in the industry, so if you work for this company, in due time you will likely undergo a company switch.

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Glassdoor Response
6y
I’m glad to hear that the people, the work-life balance and our mission driven solutions made your time at Glassdoor a positive experience. It’s hard to find the words to express my gratitude for your contributions to Glassdoor. You truly will be missed and it's clear you represent our values. It has been gut wrenching to watch COVID-19 impact our business and have to say goodbye to amazing people like yourself. I want to be clear: this is not your fault. I hope you feel proud of the impact you’ve had on Glassdoor and the instrumental role you’ve played. Know that it is noticed and it matters a great deal. Many of us here want to support you and others going forward so I want you to know that - Please reach out if we can help you in your career journey going forward. Christian CEO, Glassdoor
Viewing 358 - 360 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.