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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      Nov 26, 2019

      There is a fine line between fishing and standing on the shore looking like an idiot.

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The main reason I would recommend working at Glassdoor is the salary and the product itself. Glassdoor is a must-have solution for any company looking to showcase their employer branding and looking to attract top-level jobseekers. One Enterprise Sales Manager is a credit, not because there is only really one but because they are human and look after their employees.

      Cons

      The EMEA Leadership team thanks to its inability to do anything productive when it comes to supporting employees. I mean how many leaders do you know who think the best approach to overcome a poor employee survey is to cry about it before terminating the employment of several dedicated employees???? The biggest no-no for new employees is to do what was asked of them and be successful by actually closing business and creating relationships. You are better off doing nothing for 6 months, telling a few jokes, saying yes all the time and offering up pipe-line dreams. I wouldn't recommend Glassdoor EMEA to anyone unless you have a history of working with snakes and don't mind the hiss.

      avatar
      Glassdoor Response
      6y
      Thank you for taking the time to share your thoughts. It's great to hear that you feel positive about our product and we agree that Glassdoor has become a must-have for employers looking to manage their brand and attract new employees. However, it is clear that you did not feel adequately supported during your time at Glassdoor, and I'm disappointed you were left with that impression. We invest significant resources to help Account Executives ramp as quickly as possible and be successful. It is not in our interests to see people fall short. Glassdoor is a highly transparent organization and listens to its employees, to ensure that we are providing the best possible experience. We run a quarterly employee survey, as well as putting on regular EMEA and company-wide All-Hands. All this, combined with regular manager 1-2-1s are designed to share information, gather feedback and learn where we can improve. This is something which is very important to us, and we place great emphasis on clear and actionable feedback at all levels. One of our company values is transparency and we live that value every day. We continuously seek to improve and make positive changes including changes based on employee feedback. That said, we can always do better and my door is always open if you want to share more with me. Wishing you the very best with your future career.
      1.0
      Jul 6, 2021

      Disappointing To See Where We Are

      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible working Unlimited PTO Culture Being treated as an adult (at times) Nothing else

      Cons

      Poor senior leadership Out of touch CEO Pay not competitive Poor decision making The time to make any decision takes far too long and are reliant on Indeed to agree or work with us to make a decision. Waiting half a quarter to receive your quota! Poor planning Almost too much of a focus on D&I and not on some very basic issues

      3.0
      Jul 31, 2017

      Huge Potential in EMEA - Needs Some Major Changes.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined Glassdoor because of our amazing values, the intelligent people and the innovative product. It’s been an incredible experience working in the EMEA Headquarters and I definitely got what I applied for. The product - Glassdoor is changing the way people look for jobs and so many people I know have used Glassdoor to help them in their job search. It's really inspiring to be part of that - even though we work on the employer side. It's an exciting time to be part of Glassdoor EMEA. In the last 2 years, clients have become a lot more open to discussing Glassdoor and putting budget aside for employer branding. The product is going to get easier to sell and clients are seeing more ROI. The office is beginning to grow again (after some heavy attrition last year) which is great to experience if you are looking to grow your sales career and get access to opportunities outside your primary role eg. Training new employees, being involved in interviews ect. The office is young, most people are under 35. There's good fun and there's great banter between employees. It's a becoming a collaborative environment which is great to see and there is a close-nit feel, especially in the SDR team. Access to Stock Options. As a pre-IPO company you have the chance to purchase stock (after a vesting period) with the potential to make money if Glassdoor IPO's or gets acquired.

      Cons

      Firstly, there’s needs to be more transparent communication. Some of our senior leaders aren’t really open to feedback and it’s left some employees feeling frustrated and unheard. This has led a number of people to leave. We want to practice what we preach with the product that we sell eg. Read the reviews on our page, take feedback on board, make relevant changes but that’s not happening in EMEA. This leads to people speaking to each other in private and not giving feedback to management (because they know it's unlikely anything will be done), which creates a toxic environment. It's hard to keep positive about your job when that's going on, even if you're doing well. The office needs to be improved. There are two separate rooms, and often a bad smell because of a leak. This separates and isolates some employees, which is detrimental at our young stage when we're trying to build a sustainable culture. The benefits and perks don't match up at all to other American tech companies in Dublin. This is to be expected at the stage of growth we are at but it's important to know this if you are applying that there are no free lunches (excuse the pun) or big budgets for team outings/activities! This will be there in the future I'd say.

      avatar
      Glassdoor Response
      8y
      I appreciate you taking the time to share feedback. I’m sorry to hear that things aren’t going as expected. As you know, we take these comments very seriously. To address your feedback on compensation and rewards, we rolled out a new comp plan and quotas earlier this year and are monitoring it closely to see if the changes are helping. Feedback like yours helps keep us honest along the way.
      Viewing 946 - 948 of 1,112 Reviews
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      ReviewsGlassdoor reviews

      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.