Glassdoor reviews

3.8

66% would recommend to a friend

(1,112 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Feb 22, 2018
Recommend
CEO approval
Business Outlook

Pros

-The mission -Product is easy to get behind, so we feel pretty confident on the phone -The people are great, which makes a huge difference in company culture -I’ve had positive experiences with management that wants us to succeed and grow -New Chicago office is great -Robert and executive leadership is good at keeping us in the loop and demonstrating transparency -Opportunities for career growth -I feel excited about our future!

Cons

-We’ve grown a lot, which comes with some growing pains. At times internal communication could be much better, especially around promotion path and specific steps/timeline to promotion. I think we’re taking good steps to get there, though! -Our Chicago office is great, even though location is a little difficult for commuters. It would be amazing if there was the option to use the gym downstairs for free! I know I’m paying extra to commute there, so maybe sometime down the line that will be a wellness perk provided to employees.

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Glassdoor Response
8y
Thank you for the feedback. We are incredibly proud of the new Chicago office and we’ve invested a lot of time, love, and input in order to make it comfortable for our teams. This is a very exciting time for Glassdoor and we have more great things to come in the future as we keep getting better. Regarding your feedback on continuing with transparency; it is always a goal within executive leadership to filter communication back down to our teams. It is not always perfect, but we try hard at it and we are committed. And, we are working on how to better inform employees on career trajectory and what it takes to get promoted/advance at Glassdoor - Look for more on this soon. Thank you for all that you do. -Robert
4.0
Nov 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The best reason to work at Glassdoor is being part of an uplifting and dynamic team that is dedicated to disrupt the old standards of how to find a job you love. Also, Glassdoor has great benefits: bring your dog to work, a full gym and game room, complimentary catered lunch each day are just a few to mention. In the content department, there is the opportunity to work outside the office, as long as expectations are met. I loved my co-workers and can honestly say there was not ever any drama within the team and team support was natural and genuine. Very much enjoyed my time there. When the company made a business decision to consolidate operations, they offered a nice severance package and I came away with a much better knowledge on how to go about finding that next job and how to negotiate my salary using “Know Your Worth” on Glassdoor’s website. The overall best benefit!

Cons

99% of my time I spent in front of my computer, and the work was repetitive. I did have the flexibility to clock in and out of projects during the day, but you are still expected to produce a full 8 hours of high quality work. In my position, the lack of creativity did dull my drive and my attention would wander... This is not a reflection on the company, but a reflection of the particular position that I was in. If you are a people person, want to move around a lot and are fueled by challenges, than another department such as sales, may be a better fit.

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Glassdoor Response
8y
Thanks so much for the thoughtful review. We strive to walk our talk and provide a positive working environment for our employees. It's so good to hear that you felt genuinely supported and a valuable member of the team during your time with us. We understand the job can be somewhat repetitive, and we do try hard to buff that out by offering a flexible schedule and periodically assigning additional side projects where you can offer insight and lend a creative hand. While the business decision to consolidate our operations was not an easy one, we're glad to hear the care package we put together for you was sufficient and appreciated. Thank you for everything you did for the Content & Community team while you were here, and we truly wish you the best of luck on your future path!
5.0
Jul 7, 2017
Recommend
CEO approval
Business Outlook

Pros

So far, working at Glassdoor has been great. I've only been here a few months, but I already know it's the best place I've ever worked. The benefits, the people, the culture and atmosphere are all stellar. The work is challenging in a good way and there's a lot to learn. There are many growing opportunities within the company as well, as the company continues to expand. Even though it's a growing company, importance is placed on keeping a tight knit feel with team huddles involving all offices, good communication, and visits from members of other offices and teams. At a local level, teams are also extremely close and there are many fun bonding opportunities presented both in and outside of the office. Everyone is willing to help each other at work, and there is a laid back atmosphere. Managers and HR are always available to talk or answer questions. Co-workers and management actually care about getting to know you. "Good morning" and "Have a goodnight" are phrases that you will hear everyday. Flexible hours and the option to sometimes work from home help contribute to a good work/life balance. It's a dog friendly office, which puts a smile on everyones' faces. Free drinks and snacks are available in the kitchen, bagel Mondays and donut Wednesdays, and free fitness classes during the day. Work laptop provided, your choice of mac or pc. Excellent health insurance, dental, vision, FSA, 401k, paid holidays, and PTO. You keep track of your own time. There are free courses for professional and personal development available for those who are interested. Overall, Glassdoor is a great place to work. We put in hard work, but we have a good time doing it.

Cons

Training is a lengthy process, but this is necessary because there is a lot to learn. It can also be an adjustment if you are used to working a more physical job, as you spend most of your day on the computer. Multiple areas are provided for you to work though, so you can move around. You can even work outside if you want!

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Glassdoor Response
8y
Thank you so much for the kind review! We are thrilled you have joined us and are really happy to hear that you are enjoying your new career at Glassdoor. Our Content & Community Team is one of the major backbones of Glassdoor and we couldn't be successful without all of you. Thank you for the hard work and dedication...and yes, there is a a lot to learn, but as you said, it's necessary to make sure that we provide the highest quality Community, and best user/employer support possible. I'm so proud of the team in Ohio, and looking forward to visiting you all in August for the family picnic...
Viewing 226 - 228 of 1,112 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.