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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.8

      66% would recommend to a friend

      (1,112 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Glassdoor has an employee rating of 3.8 out of 5 stars, based on 1,112 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      1K reviews
      4.0
      May 4, 2017

      Not too big or too small, Glassdoor is just right!

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Glassdoor is still really young - only 8 years old, and much of the growth has happened in the last 2 years. That means that it's easy to make your mark if you've got ideas and experience. The people are smart and friendly. It took me no time at all to build a network here. People are very open to the new programs and changes my team has implemented.

      Cons

      The location (Mill Valley) is lovely but there are no public transit options... so my commute is not great. Start and end times are super flexible though, so I just tend to come in early and leave early while others come in late and leave late. There is a negative vibe in some corners of the company. My take on this is that some people are not faring as well with all the change and feel left behind.

      avatar
      Glassdoor Response
      9y
      I’m glad to see feedback like this come in from a member of my own team. As you know, we work hard to make sure people feel like they can really make a difference here, it’s great to know they do. I hear you on commuting, and despite our lovely running trails and unbeatable views I feel it too. Right now our SF office is small but, just like Glassdoor, growing quickly. Having more people in our SF location isn’t out of the question for the future.
      5.0
      May 4, 2017

      Sales Operations Analyst

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - I work with some of the most talented and fun people every day - The challenges that are put in front of you on a daily basis are challenging, but you know that nearly everything you touch is having a direct impact on the company trajectory. - One of the best things about working for Glassdoor, is it is extremely easy to stand behind and be motivated by the company mission to help everyone find a job that they love.

      Cons

      - The commute to Mill Valley isn't ideal but the view of the hills and the bay somewhat make up for it. - It feels like big changes are made without consulting all those that are affected. These changes cause team members to go back and do extra work from slight adjustments causing days or even weeks worth of work that does not move the needle.

      avatar
      Glassdoor Response
      9y
      Thanks for taking the time to write this about our team. It’s true, we really are helping people with something important and the work we do here matters a lot. I think we do our best to manage changes when they come along, but your review reminds me that we can always be looking for ways to get better, so thank you for that motivator.
      4.0
      Mar 28, 2016

      Great team and getting better

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the SDR role has been a wonderful experience. I came into this job with a wide variety of experiences from college, and a bit of sales knowledge, but am leaving with a much better understanding of the talent space and sales. Favorite part: The team and individuals themselves. Every single person that is on the SDR team fits in with the culture, both in work ethic and personality. I have a relationship with each one of my teammates that allows for new insights, perspectives, and multiple ways to think about our prospects/tactics to make our numbers. I always feel supported, and that I can ask any of my teammates for help. Work life balance has become a lot better, and the unlimited PTO is a main reason why I would love to stay with this company for a while. The work itself: It definitely can be a grind. I think its pretty hard for any sales development role not to be. But managers are getting better at creating games, and rewarding high call/email volume. Development: A bit of a struggle towards the end. We do trainings every Tuesday, and when I started a year ago, I thought they were pretty spot on. I think the growth of the team has prevented this area of personal development as a lot of these trainings have been a bit basic and repetitive. Since a lot of individuals in the SDR role are newly out of college, I think it would have been helpful to use these trainings to discuss different roles in and out of the sales department, professional development skills (articles/sales blogs), or even hear from other managers and leaders within the company. Learning about Sandler practices, sales tactics and news about whats happening in other industries that could help us prospect smarter.

      Cons

      What to take away: With a lot of new hires came a definite change in team camaraderie and culture. Doubling in team size meant new managers, trainings changing, and more individual tasks. It can be easy to show up, do work and check out, which I know isn’t Glassdoor’s culture, but making sure to do team bonding activities as an SDR group regularly may be helpful to keep morale high in a repetitive role. Promotion timelines were not originally set when I joined and individuals have been promoted between 9 and 14 months, which is a pretty wide gap. Good news is that procedures like quota, qualification, and promotion guidelines (if anything happens when you are hitting above your number consistently) are becoming more solidified/clearer expectations.

      Viewing 229 - 231 of 1,112 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.