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      Global Payments

      Engaged Employer

      Global Payments reviews

      3.5

      55% would recommend to a friend

      (1,714 total reviews)
      avatar

      Cameron Bready

      64% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Senior management

      Global Payments has an employee rating of 3.5 out of 5 stars, based on 1,714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Payments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      Oct 4, 2013

      Resume filler. Good place to start. Better place to leave.

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office experience. If you are coming from a retail environment or do not have a college degree this is a good place to start building your resume. The work is not challenging at all but the payment processing industry is such a mystery to most people it looks good on a resume and you can make it sound great in an interview. If you are in the call center expect to take 4 - 8 inbound calls per hour. Plenty of time to read. Benefits are okay. People are okay. Food is okay. Gym is okay.

      Cons

      Can't use your cell phone at your desk. Outsourcing. Low pay. Cliques. Head scratching procedures. Slow computers. Poor communication between departments. Angry customers. HR is terrible. The coffee sucks. It's an evil company in an evil industry.

      1.0
      Dec 1, 2011

      Like working in a bubble on the moon.

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule is flexible. Big facility with cafeteria, etc., lots of parking.

      Cons

      Compensation way below living wage. Targets required to make ramp-up plan almost impossible to meet. Deceptive recruiting practices. Understanding Commission plan harder to read than Mayan Petroglyphs. Little support from management or other reps. Training program minimal and consists mostly of Powerpoint presentations with no real job application.

      1.0
      Nov 10, 2010

      OMG!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      At least you have a job. I guess.

      Cons

      This is the most ridiculous place I've EVER worked! Firstly, you are micromanaged down to the MINUTE. Yes, you must punch in and punch out. The turn over rate is ridiculous. A 'tenured' employee here is considered 2-3 years. I've been here for 11 months, I've had not ONE meeting with my manager to discuss my progress or career development. Out of 11 months, I got ONE email saying I did a good job, and that was during my training period. The pay is laughable. A .60 pay increase is considered good. LOL! Management talks to you like you're absolute TRASH. Oh yea, and not to mention, they are offshoring a few departments in a couple months. To the Philippines. This place is terrible.

      Viewing 58 - 60 of 1,714 Reviews
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      ReviewsGlobal Payments reviews

      Glassdoor has 1,858 Global Payments reviews submitted anonymously by Global Payments employees. Read employee reviews and ratings on Glassdoor to decide if Global Payments is right for you.