Globe Life reviews

2.7

44% would recommend to a friend

(602 total reviews)

Frank Svoboda and J. Matthew Darden

63% approve of CEO

51% positive business outlook

Globe Life has an employee rating of 2.7 out of 5 stars, based on 602 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Globe Life employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

602 reviews
1.0
Mar 14, 2017

Honest Review

Recommend
CEO approval
Business Outlook

Pros

Easy Work environment Allowed to wear jeans and t-shirts people are nice and friendly Pension Plan is nice Work and life balance is nice no one bugs you once it is time to go.

Cons

Old pay scale systems that are inadequate As well the Pay is not matched to other companies. ALOT of people leave due to inadequate pay in my department alone 7 people including myself left in 3 months. Inability to work with people if they are sick (only allowed 1 excused doctors note a period) You are timed how often you are not at the computer (yes including going to the bathroom) Very heavy on micro management Only a chosen few move up. "Never met the CEO so I can not give a good or bad rating on him"

3.0
Jun 27, 2016

It's Okay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co workers were great to get along with, even though I don't work there anymore, I still keep in touch with them. I worked had a flexible schedule - If I had to be out, it was no big deal as long as I let my manager know. Plus, I was able to work from home if there was bad weather/emergencies.

Cons

The work was pretty dull and repetitive. When I first saw the job description it alluded to me that I would be working with more technologies and tools that I was hoping to work with. Shortly after the job started, I saw that those tools/technologies mentioned described the department as a whole, not my job in particular. I also found a lot more people like me that described the work they were doing was boring and not satisfying at all. If you are just looking for a job and enjoy the life insurance industry, I would say that this may be the company for you. If you're looking to be creative and directly contribute to helping the company succeed, then this is not be the place for you. For those who care about the bottom line: The compensation at this company is low compared to the industry overall. Upon my exit interview, I was told that many people leave because of the pay and the fact that the benefits are too expensive. Changing departments can be tough, especially if you have a manager who doesn't want to let you go because that would mean they have to go through the trouble of finding someone else. Human Resources is particularly slow at their jobs so if you want something done with them, you have to stay on top of them to get it done.

2.0
Apr 23, 2015

Customer service.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are generally friendly, hardworking people, generally trying to help their families get by...or young people working their phones supporting a car lease, apartment, and partying. The building is in Stonebridge Ranch, which is a nice housing development, and there are some pretty good places to eat lunch nearby, although traffic is increasing as the area develops. For me it was hard to work the phones and give people hard news like "your insurance plan wont pay for that"...etc, etc...and hearing the following comments from angry policy holders...(however if you can compartmentalize these situations and do your job and don't mind being profaned by telephone on occasion)...this may work out perfectly for you. Prior to reading the cons, know this. The executives will treat you well if you happen to speak to them for some reason , as I did one or two times when I worked there. Through Globe Life the company does provide a service of offering insurance to people who could not otherwise afford it, that is noble in my opinion, although nobility has nothing to do with it, it's a niche.

Cons

Rampant nepotism within executive circles leads people who are lacking in social skills and education to be promoted beyond their ability. Some of these people will be managing you. Seriously outdated computer infrastructure. (it is hard to use mainframe software that does not have a Graphic Interface. ) *My Story: I stated working at Torchmark in the customer service department answering phones. I was hoping to work hard every day and possibly be recognized by management and move up...considering that I had the requisite academic credentials, and was an efficient and punctual worker. When I was offered a higher up position by a Vice President, who is basically the only person who ever recognized me, I was led to believe that I may get the position but later learned that HR and other "forces" had an unspoken hold on transfers from department to department. No one ever responded to my application even though a Vice President gave it to HR...of course he wasn't related to the owners so...yeah. The really sick part, I wasn't promoted out of my department because I was "too valuable"...obviously not valuable enough to be promoted. After this I realized I would never be promoted and left. When I left I was doing a job that people are now being payed a great deal more for, phone enrollments. People in the Legal Department are extremely rude.

Viewing 13 - 15 of 602 Reviews

Glassdoor has 697 Globe Life reviews submitted anonymously by Globe Life employees. Read employee reviews and ratings on Glassdoor to decide if Globe Life is right for you.